We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales
Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) Must be able to handle
Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) Must be able to handle
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take
front desk, greeting visitors, answering phone calls, and providing general administrative support to courteous and professional manner Answer phone calls, screen and direct them to the appropriate person
front desk, greeting visitors, answering phone calls, and providing general administrative support to courteous and professional manner Answer phone calls, screen and direct them to the appropriate person