Provider, is currently looking to employ a Team Leader – Call Center - Drivers Licence. A wonderful career speaking. 3 years call center experience. Must have a Drivers License . Team leader experience Responsibilities Supervise and monitor agents within your team. Motivate and inspire team members to perform their duties and celebrate team and individual accomplishments and exceptional performance. Organize and facilitate team meetings Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations
Provider, is currently looking to employ a Team Leader – Call Center - Drivers Licence. A wonderful career speaking. 3 years call center experience. Must have a Drivers License . Team leader experience Responsibilities Supervise and monitor agents within your team. Motivate and inspire team members to perform their duties and celebrate team and individual accomplishments and exceptional performance. Organize and facilitate team meetings Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join as Campaigns, Workforce Management, the Dialler teams and our Durban Clients. This role will report to develop and accelerate Team Manager/ Team Leaders into Hi- Potential leaders. Develop and articulate
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join as Campaigns, Workforce Management, the Dialler teams and our Durban Clients. This role will report to develop and accelerate Team Manager/ Team Leaders into Hi- Potential leaders. Develop and articulate
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements monitoring of KPIs Daily extraction & distribution of team KPI stats Daily monitoring and documented coaching of CLO's Monitor and manage the operation of the team in terms of absence and adherence to scheduled shifts
leadership, management, and support to the Operations Teams to ensure the execution of the collection's strategies advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating
INTERNATIONAL COLLECTIONS TEAM LEADER We are looking for a Team Leader to join our Collections team. This individual to take ‘Manager ‘calls (Talk offs). Drive quality requirements by listening to calls and holding regular sessions and performance reviews with the team. The Team Leader needs to ensure that all company policies Results and target driven with a desire to succeed. Team player Ability to multi-task (talk and type at the detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will
environment is in need of an experienced Reception Team Leader with strong management skills and ability to Rostering and overtime schedules for staff Manage a team of 11 front office staff Grade 12 Must have completed a pressurised corporate environment, managing a team of 10 plus staff. Management reporting Market related
North is looking for a Team Leader & Training Coordinator to join their team Minimum Education: Nursing
brands. About the role: As the Team Leader, you will guide a dynamic team focused on advancing AI-powered innovative, data-driven products. You'll drive the team's adaptability and resourcefulness, navigating challenges growth of Expert Raters Manage and coordinate global teams Handle administrative tasks Lead initiatives to expertise in data analysis Collaborate with other Team Leads Requirements: Fluent in German Fluent in English