application queries Assist with general product queries Contact customers to provide installation and training
interfacing with: Passengers ○ Passengers who use the contact center are generally those who are not comfortable weekly processes as outlined in the Contact Centre Processes Use the Contact Centre Scripts to complete calls looking for: A minimum of 5 years experience in a contact center role Excellent written and verbal communication
Reference: JHB009192-DN-1 Large company in Pretoria looking to fill this urgent role: Contract Hybrid (2/3 times at the office) ESSENTIAL SKILLS REQUIREMENTS: · In-depth Process Knowledge · Change Management · Excellent and articulate communicator · Ability to influence and engage with authority
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To provide leadership and day-to-day management for key aspects of the work of the Outbound Department. Ensure SQCCS requirements are met and monitored Ensure steps 5 – 7 are implemented and monitored Ensure that the clients Way is implemented Drive Continuous improvement through problem solving m
opportunity to work within a financial sales outbound contact center where you will receive qualified leads, in a professional, client-centric manner Matric Contact Centre Experience – min 12 months Customer service
platforms for real-time rendering of virtual sports and number games. Are you passionate about cutting-edge technology
delivery • General: o Interaction with ops personnel, contact centre personnel, client and other 3PLs. • Tasks
CPT . Kindly send your updated cv and best contactable number to lucrecia.brooksswanitrecruitment.com
identify specific targets and to project the number of contacts to be made. Follow up on new leads and referrals from field activity. Identify sales prospects and contact these and other accounts as assigned. Prepare presentations