Managing and responding to all incoming sales tickets from prospective and existing partners. Supporting Maintaining accurate information relating to sales tickets, inbound & outbound calls in the CRM system
Managing and responding to all incoming sales tickets from prospective and existing partners. Supporting Maintaining accurate information relating to sales tickets, inbound & outbound calls in the CRM system
documentation and providing time estimates for tickets.
Frameworks / Skills:
foundation data validation) Integration reporting (e.g. ticket status alignment) Conduct runbook automations (e
documentation and providing time estimates for tickets. Frameworks / Skills: .NET Framework 5 .NET Core
Bank/Agents Logging Eskom/City of Cape Town issue tickets – for the buildings assigned to you. Previous experience
Bank/Agents Logging Eskom/City of Cape Town issue tickets – for the buildings assigned to you. Previous experience
interactions and technical issues in the support ticketing system. Customer Service: Guide customers through
before the end of each month · Ensure open Fiserv tickets are managed at a minimum · Comply with assigned