incumbent will analyze training needs and prioritizes contact centre training in line with operational needs products. 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme alternative training methods and interventions with the Contact Centre Training Manager if the expected performance
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre products. 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme alternative training methods and interventions with the Contact Centre Training Manager if the expected performance
considered. Please be advised that should you not be contacted within 30 days, kindly consider your application
Researching articles ● Establishing and maintaining contacts ● Interviewing sources ● Writing, editing, and
customer relations skills. All references must be contactable. Experience with Restaurant administration &
customer relations skills. All references must be contactable. Experience with staff management and training
employers will be preferred. All references must be contactable. Experience with Restaurant opening & closing
suitable roles / positions. For more information contact: Thiashka Singh Specialist Consultant: CA(SA) and
suitable roles / positions. For more information contact: Thiashka Singh Specialist Consultant: CA(SA) and
suitable roles/positions. For more information contact: Camryn Mearns Specialist Consultant: Finance