A growing Call Centre requires skill-full agents to join their dynamic team. Duties and responsibilities: 2 years’ experience in a similar position or call centre environment · Able to work 24/7 shifts and have able to adapt in a dynamic environment The post Call Centre Agents appeared first on freerecruit.co.za .
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements not met and address immediately (involve Training, QA's, Manager, and relevant stakeholders, if needed) daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements not met and address immediately (involve Training, QA's, Manager, and relevant stakeholders, if needed) daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance
QA & QC Manager – Sandton Job Type: Contract Job Level: Skilled Experience: Between 7 – 10 Years Years Summary Position: QA & QC Manager – Sandton Reporting to: Project Manager To oversee the activity advantageous. Driver’s Licence and own transport. The post QA & QC Manager appeared first on freerecruit.co
Minimum Requirements:
Shopping Centre Manager - Pretoria Primary Purpose of the Job To oversee the property's performance with five years of current Centre / Property management experience · Shopping Centre Management certification experience · Centre Management experience at a regional shopping centre · 5 years relevant Centre Management
Refurb Centre Technician Spartan – Gauteng Position: Refurb Centre Technician Branch: Spartan Reporting Anticipates. · issues and requirements. The post Refurb Centre Technician appeared first on freerecruit.co.za
analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
(Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start Advantageous MUST have 6 - 12 Months web chat call centre experience To Start Immediately salary: R8000