standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver oral customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
mortgage insurance provider is looking for a call Centre jobs Sales Support on a 6 month contract in Durban candidate will be responsible for ensuring that full call center support is given to the Sales Administrators; to ensure efficient operations of the Contact Centre. Daily & Monthly statistics Recording of Daily Capturing essential Preferably bilingual The post Call Centre jobs Sales Support opportunities appeared first
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver oral customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
qualified and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance Excellence Handling inbound and outbound customer calls professionally Provide accurate information about follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship Productivity Meet or exceed performance targets, including call handling time and resolution rates. Manage time handle a high volume of calls. Contribute to the overall efficiency of the call centre operations j) Team
We are seeking a dedicated and customer-focused Call Center Agent to join our dynamic team in the insurance be responsible for handling inbound and outbound calls, providing exceptional customer service, resolving
qualified and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance Excellence Handling inbound and outbound customer calls professionally Provide accurate information about follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship Productivity Meet or exceed performance targets, including call handling time and resolution rates. Manage time handle a high volume of calls. Contribute to the overall efficiency of the call centre operations j) Team
entrepreneurial business is looking for a dynamic Jnr Centre / Property Manager to
Minimum requirements: 2 Years experience in a call centre industry 2 Years on boarding of new clients experience Ensure that the Support Centre provide quality customer service on every call Consultant: Charlene Nel
of their needs and that ensure that unresolved calls are escalated to the correct internal stakeholders stakeholders. The Agent is expected to maintain a call back methodology, ensuring all clients not successfully electronic diary or any applicable app is set for call backs.
KEY RESPONSIBILITIES:
- Making calls to clients for purposes of sales, payments, updates lasting relationships with clients and Contact Centre team based on trust and reliability
- Understanding