Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment)
for a Junior Recruitment Consultant Minimum requirements: Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) Must be able to handle the targets of Bulk Recruitment Must be well organised
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standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
based in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD Matric or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison Pastel Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night
the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract necessary. Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings, process. Review data quality and data completeness of calls and activities performed by the team. Maintain and achieve SLA targets to achieve set benchmarks (e.g. call answer ratio, service level ratio, average hold
customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing