telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery Equivalent Experience
and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
Matric, completed RE5, FAIS credits and 2-3 years call centre sales experience in Life Insurance to join reputable HAVE: Matric RE5 FAIS fit and proper 2 years call centre sales experience in Life Insurance industry Successful Successful track record in sales DUTIES: Outbound call centre Working from leads Sales of Life Insurance products
Matric, completed RE5, FAIS credits and 2-3 years call centre sales experience in Life Insurance to join reputable HAVE: Matric RE5 FAIS fit and proper 2 years call centre sales experience in Life Insurance industry Successful Successful track record in sales DUTIES: Outbound call centre Working from leads Sales of Life Insurance products
a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints retention request. Effective utilization of the Call rating system. Retention of customers Demonstrate Minimum Requirements: Matric Previous contact centre experience in a sales or retention environment product and systems knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year Tracker
a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints retention request. Effective utilization of the Call rating system. Retention of customers Demonstrate Minimum Requirements: Matric Previous contact centre experience in a sales or retention environment product and systems knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year Tracker
Corporate Income Tax
SARS e-filing submission and administration and liaise with SARS for any queries.
Manage experience and above
SAGE Accounting packages
SARS e-filing
Valid drivers license and own reliable
stics background an advantage
competent with Payroll (Payslips), VAT and Managing SARS/VAT inquiries and trouble-shooting to ensure Company effective control internal processes, CSD Portal, BEE, SARS, CIPC etcQualifications
Relevant Qu within Legal Bookkeeping. Strong knowledge of VAT, SARS Submissions and Payroll as well as Creditors and
allocation of income and expenses. Deal with SARS ad SARS related queries Identify, develop and implement