meetings, calls, and emails.
through meetings, calls, and emails. Handling Tickets and Tasks with the responsibility for closing them
Troubleshoot and resolve operational and maintenance tickets within defined SLAs. Collaborate with consultants
Issue Handling:
- Handle tickets and tasks, ensuring closure within defined SLAs
calls, and emails. - Issue Handling: - Handle tickets and tasks, ensuring closure within defined SLA's
employees on SAP, o Co-ordinate creation of JIRA tickets where change is required on SAP, o Participate
employees on SAP, o Co-ordinate creation of JIRA tickets where change is required on SAP, o Participate