skills.
communicator. Previous Operations, Sales, and Customer service experience. PC literacy. A geographical background to present to the clearing agent. Co-ordinate customs clearance procedures and shipments. Calculate quotations as well as external Sales viewing costing. Customer service and correspondence. Weekly follow ups. Opening
company receives timely payments from customers for goods or services rendered, maintaining accurate records discrepancies to management team, identify slow-paying customers, and recommend collection candidates. Strengthen relationships with clients by communicating with customers regarding past-due accounts. Assist in streamlining statements of accounts or required reports to customers. Monitor and follow up on outstanding balances properly posted. Customer Communication: Act as a primary point of contact for customer inquiries and discrepancies
support to stakeholders including salespeople and customers. They are able to interact on a variety of remote
Documentation (10%) 5. Compliance (10%) 6. Customer Service Management (10%) 7. Cost and Financial Control minimized. CUSTOMER SERVICE MANAGEMENT (10%) • Maintains effective working relationships with customers (both external) towards rendering highest quality of services. • Represents the company in meetings with relevant management system requirements. • Stakeholder / customer satisfaction index. • Compliance with applicable Planning and Organising. • Relationship Building. • Customer Focused. • Resilient. • Communication skills (both
company receives timely payments from customers for goods or services rendered, maintaining accurate records discrepancies to management team, identify slow-paying customers, and recommend collection candidates. Strengthen relationships with clients by communicating with customers regarding past-due accounts. Assist in streamlining statements of accounts or required reports to customers. Monitor and follow up on outstanding balances properly posted. Customer Communication: Act as a primary point of contact for customer inquiries and discrepancies
company receives timely payments from customers for goods or services rendered, maintaining accurate records
discrepancies to management team, identify slow-paying customers, and recommend collection candidates. Strengthen
relationships with clients by communicating with customers regarding past-due accounts. Assist in streamlining
statements of accounts or required reports to customers. Monitor and follow up on outstanding balances
properly posted.
Customer Communication: Act as a primary point of contact for customer inquiries and discrepancies
solving
dismantling of e-waste materials in accordance with customer/ compliance and profitability requirements.
stock
Accurate reconciliation of materials booked to customers Supervising offloading and loading of incoming management Supervise the collection of stock at customers premises Allocating incoming stock to a job card ensuring that metals are stripped in accordance with customers requirements Ensure staff are provided with the