EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across servicing and claim journeys. Champion the customer experience aspects of the design process with thought leadership improve the desired client experience. Take ownership of customer experience monitoring and reporting of customer experience data with the goal to better understand customer needs, viewpoints and experiences. Review improvements. Maintain and enhance treating customer experience model. Monthly reporting of treating customer
looking for a MEMBER SERVICES LIAISON/KEY ACCOUNT MANAGER to grow their membership base. You will maintain DEVELOPMENT role with their clients. Create and manage business relationships with identified CORPORATE details. Track statistics. Track membership revenue. Manage retention of corporate membership. Matric. Relevant desirable. Previous experience in a similar role is ESSENTIAL. 3 years experience as a liaison with SALES R300K (this INCLUDES Prov. Fund) Dependent on experience in a similar role, and qualification.
company based in Sandton requires a Junior Account Manager to join their team. Client Communication: Assist performance, and addressing any concerns. • Campaign Management: Coordinate the lead generation process, including collections, costs and earnings and provide insights to the Senior Customer Success Managers. • Administrative Handle administrative tasks related to client accounts, including but not limited to: • Ensuring accuracy Monthly marketing material updates and audits. • Managing complaints, exclusion lists, dedupe lists and
leverage funding and development of partnerships by: Managing and administering existing funds that finance strategies in Industry and Project Development; and, Managing and supporting programmes from government and outputs and deliverables: General Support Programme Manager in implementing, marketing and origination of transactions Provide specialist due diligence support to fund managers with regards to reporting, financial planning opportunities to improve deal sourcing. End to end management of the funds sourcing process, anticipating client
Responsibilites: On-boarding of new accounts Establishing good relationships with client's key contacts of service delivery processes High level account management and direct contact with executive contacts measured success of the business Growing existing accounts and increasing scope of service Additional ad-hoc written and verbal) Organisation and project management: Effective daily communication with team members
Key Accounts Manager Responsibilities: Conducting needs analysis on an ongoing basis Monitoring pricing and forecasts to Directors and Senior Management, using key account metrics by upselling and growing assigned Degree/Diploma qualification – essential 5 years Account Management experience with expert knowledge of in-store merchandising Position : We're looking for an skilled Key Accounts Manager to be office based in Woodmead, Sandton. The
seeking Internal Account Managers to join their team. No less than 3 years' experience. 3 years exp, in in Customer service / Internal Account Managers. Experience working with clients via email and phone, collection. Sending through proof of payments to accounts, to release clients stock. Hours Monday to Friday
KNOWLEDGE EXPERIENCE 8 -10 years related experience of which 4 years should be in deal assessment as issues in a transaction (Legal, risks, etc.) Experience in interpretation and analysis of financial statements team members. TECHNICAL/FUNCTIONAL COMPETENCIES Experience with ME Exposure to the NGO sector Financial and mitigation Investment/Portfolio Management Stakeholder Management and customer focus Planning and organizing drive the Department's strategic objectives. Account management function up to first draw Prepare well written
Years' experience within Retail/FMCG Account Management
Department’s strategic objectives.
Customer Focus Stakeholder Management
KNOWLEDGE EXPERIENCE