Quality Assurance Call Center Jobs in Sandton, Gauteng
- Sandton (147)
- South Africa (43)
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Quality Assurance Sandton
Abacus Life Limited
South Africa
Job Purpose Drive quality excellence, fostering continuous improvement, and empowering team members to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution resolution Data Quality Management Operational Support and Compliance Manage customer centricity (Treating Customers experience quality assurance and coaching in customer service, sales, and completion of quality assurance assessments
share this job on whatsappQuality Assurance Coach
Abacus Life LimitedSouth Africa
Job Purpose Drive quality excellence, fostering continuous improvement, and empowering team members to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution resolution Data Quality Management Operational Support and Compliance Manage customer centricity (Treating Customers experience quality assurance and coaching in customer service, sales, and completion of quality assurance assessments
Quality Assurance Assessor
Abacus Life LimitedSouth Africa
Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between Fintech effectiveness in customer interactions Report on quality assurance assessment results Effective self-management Fairly) Matric, with 2-3 years experience as a Quality Assurance Assessor. Required Job competencies: MS Office Investigative Orientation Upholding delivery and quality standards
Call Centre Agent
Sandton
Market related
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
Call Centre Agent Sandton
RecruitxSandton
R10 000 per month Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night shift
Quality Assessor Sandton
Abacus Life LimitedSouth Africa
Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between Fintech effectiveness in customer interactions Report on quality assurance assessment results Effective self-management Fairly) Matric, with 2-3 years experience as a Quality Assurance Assessor. Required Job competencies: MS Office Investigative Orientation Upholding delivery and quality standards
Team Leader Client Service Centre Call Centre
Jse LimitedSandton
the planning, execution, coordination, and quality assurance of all Market Data sales related operational preferrable) Experience · 5 years experience in a Call Centre environment · 2 years experience in a team
Loans Call Centre Manager 30 000.00 - R35 000.00
Letsatsi Finance And Loan LtdSouth Africa
30 000.00 - R35 000.00 of a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive responsible for the effective management of the call centre (telephonic and online) to ensure loan targets opportunities to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
Manager Insurance Sandton
Rainmaker Acquisiton CcSandton
conserved •Coach •Quality Assure policies conserved •Quality Assure Calls •Quality Assure cases prepped for
Conservation And Ecbu ( Extra Cover Buy Up) Manager (life Insurance) - Sandton, Jhb Market Related
Rainmaker Acquisiton CcSandton
conserved •Coach •Quality Assure policies conserved •Quality Assure Calls •Quality Assure cases prepped for
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