authorized Financial Service Provider, is currently looking to employ a Team Leader – Call Center. A wonderful Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities and expectations Supervise and monitor agents within your team. Motivate and inspire team members to perform their duties and celebrate team and individual accomplishments and exceptional performance. Organize and facilitate team meetings Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations
English speaking.
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Purpose Manages and builds a high-performance call centre of CLO's with a clear vision to provide world-class ensure that CLO's meet and sustain agreed customer service, productivity and other targets through daily required to deliver outstanding customer service. Ensures that a customer focused, high performance/high sales and distribution functions by improving customer service through analysing, evaluating, and optimising
authorized Financial Service Provider, is currently looking to employ a Team Leader – Call Center. A wonderful Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities and expectations Supervise and monitor agents within your team. Motivate and inspire team members to perform their duties and celebrate team and individual accomplishments and exceptional performance. Organize and facilitate team meetings Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations
Midrand, specializing in IT services is looking for an experienced Call Centre Agent with experience to their dynamic team. Call Centre Agent for an IT Services and Repair Centre. Matric Call Centre Agent, with Excellent English communication skills and customer service. R5 000 CTC pm
Automotive Brand in SA is looking for a Client Service Call Centre Consultant. The position will be based in
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Requirements:
maintained at the required standards for the team Implemented team operational risk and governance structures Operating Model: Ensure best quality work delivered by team in the execution of tasks Assist with implementation IT queries and escalate where required Implement team operational plans and manage that the defined delivery through supporting, and being supported by other teams within and linked to the department / project Identify improve the team's core operational internal processes and internal supply chain Resolve team operational
IN THE FINANCIAL SERVICES SECTOR AND NEW BUSINESS IS ESSENTIAL Manage new business team and take responsibility received via processes within the framework of the team. Responsible to ensure that day to day tasks and actioned and SLA's adhered to. Ensuring that the service provided to internal stakeholders and external execution and service delivery and being accountable for all activities within the team. Oversee a team of 15 15 Consultants Monitoring workflow and service levels Manage escalated queries process and ensure the efficient
and vibrant player in South Africa's financial services industry. We're passionate about life insurance applying these same principles to create financial services products that better meet our clients' needs. As a member of our team, the purpose of this role is to manage new business team and take responsibility received via processes within the framework of the team. You'll also be responsible to ensure that day to SLA's adhered to. This includes ensuring that the service provided to internal stakeholders and external
Reference: CAW005721-RN-1 Roof Waterproofing Team Leader - Knysna/George, Western Cape Our client is looking for an experienced Roof Waterproofing Team Leader to join their team for the Knysna / George area. Our ideal waterproofing experience. Responsibilities: Manage a team of 4 people. Oversee and manage roof waterproofing standards. Assign tasks and responsibilities based on team members' skills and experience. Identify and fix