This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join as Campaigns, Workforce Management, the Dialler teams and our Durban Clients. This role will report to develop and accelerate Team Manager/ Team Leaders into Hi- Potential leaders. Develop and articulate
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join as Campaigns, Workforce Management, the Dialler teams and our Durban Clients. This role will report to develop and accelerate Team Manager/ Team Leaders into Hi- Potential leaders. Develop and articulate
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements monitoring of KPIs Daily extraction & distribution of team KPI stats Daily monitoring and documented coaching of CLO's Monitor and manage the operation of the team in terms of absence and adherence to scheduled shifts
leadership, management, and support to the Operations Teams to ensure the execution of the collection's strategies advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating
N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
North is looking for a Team Leader & Training Coordinator to join their team Minimum Education: Nursing
R17000 per month Experienced team Leader needed for an Inbound Sales Call Centre
Matric essential
3 years experience as a team lead - staff, assist in skills for up-selling, HR
brands. About the role: As the Team Leader, you will guide a dynamic team focused on advancing AI-powered innovative, data-driven products. You'll drive the team's adaptability and resourcefulness, navigating challenges growth of Expert Raters Manage and coordinate global teams Handle administrative tasks Lead initiatives to expertise in data analysis Collaborate with other Team Leads Requirements: Fluent in German Fluent in English
brands. About the role: As the Team Leader, you will guide a dynamic team focused on advancing AI-powered innovative, data-driven products. You'll drive the team's adaptability and resourcefulness, navigating challenges growth of Expert Raters Manage and coordinate global teams Handle administrative tasks Lead initiatives to expertise in data analysis Collaborate with other Team Leads Requirements: Fluent in German Fluent in English
a highly skilled and experienced Maintenance Team Leader to oversee the maintenance operations in our maintenance teams in a manufacturing setting. Responsibilities: - Lead and manage a team of maintenance issues. - Coordinate with production and engineering teams to plan and execute maintenance projects under tight and communication abilities to effectively lead a team. - Familiarity with maintenance management software