Responsibilities:
understanding of customer service, architecture and Contact Center platforms, tools and technologies. Demonstrate Centre's and Contact Center key metrics Excel with evaluation of emerging Contact Center technologies large scale corporate Contact Center applications. Recent Genesys Contact Center product experience and extensive knowledge of voice, messaging, and email Contact Center technologies including SIP, TDM, CM, Intelligent experience in Contact Center Production Operations, Contact Center Technologies and Contact Center strategies
Worker-(durban metro)
Offer assistance
Contact Center
Attention all contact center agents willing to work night shifts during US hours with US Medical Dental
is preferred.
Must have 6-12 months of contact center experience or equivalent in high-end retail
Working hours : The contact center operates on a 24/7 basis and shifts are rotational
Minimum of 6 months working experience in a contact center environment in Customer Service or Sales
Executive to join our dynamic debt collections contact center. The BI Executive will play a crucial role business contexts. - A solid understanding of contact center processes and technology would be an added business contexts. - A solid understanding of contact center processes and technology would be an added
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Possess a genuine interest in administration, contact center, and customer service. The basic salary starts
service-focused. Possess a genuine interest in sales, contact center, and customer service. The basic salary starts
within a rapidly expanding debt collections contact center, you'll play a pivotal role in shaping data business contexts. A solid understanding of contact center processes and technology would be an added