End-User Support QUALIFICATIONS An Information Technology Diploma / Degree MCSE/MCSA or equivalent qualifications
with experts. Qualifications Matric Information Technology diploma or degree Information Security certification
with experts. Qualifications Matric Information Technology diploma or degree Information Security certification
Relevant tertiary qualification in Information technology. (Diploma or Degree) An ISEB or ISTQB qualification
Required: National Diploma in Information Technology or equivalent Degree/Diploma Microsoft Server Certification
Minimum requirements:
Provide Network and Telephone Support
Qualifications
HR - Diploma/ Degree in Human Resources
IT - Degree / Diploma in Information Technology
Desired Experience & Qualifications:
1st line IT and technical support Troubleshoot and analyse IT hardware and software issues Log and track incidents and requests Track, route and redirect tickets Escalate re-occurring incidents Identify trends Follow up on priority incidents and requests Resolve internal / partner / supplier IT quer
• Proficient in server-side languages such as Java, Kotlin, PHP, JavaScript would be advantageous. • Experience Actix-web or similar frameworks for developing scalable web applications. Familiarity with database technology such as MySQL, MongoDB, and a solid understanding of SOL and ORM framewor