We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
Customer Service Consultant - Western Cape A dynamic, vibrant and growing cosmetics business is looking for a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service Certificate or equivalent 2 - 3 years' experience in customer service, CRMs, or related field Knowledge of CRM systems Goal-oriented with a focus on achieving targets Service Delivery and Member satisfaction should be your
CUSTOMER SERVICE REPRESENTATIVE - GERMAN SPEAKING - Remote We're on the lookout for enthusiastic individuals people, we want to hear from you Position: Customer Service Representative (6-month contract - Work from Giving feedback on processes and ideas to improve customer satisfaction Special tasks optional for experienced Experience of at least a year in a customer service or similarly customer centric position preferred (but passion for working with people and empathy for customers and co-workers alike, even when working under
We are currently seeking Customer Service Officers – Full-Time Monday – Friday (No Weekends). FULL TRAINING expect to do: Provide friendly and helpful service to our customers, Liaise with our valued builders and trade replenish products Organise deliveries and ensure customer orders are dispatched in full and on time What passion for customer service and admin Be approachable and confident interacting with customers An ability Basic: R 4000 – R 6 500 per month The post Customer Service – Retail – Lynnwood appeared first on freerecruit
We are currently seeking Customer Service Officers – Full-Time Monday – Friday (No Weekends). FULL TRAINING expect to do: Provide friendly and helpful service to our customers, Liaise with our valued builders and trade replenish products Organise deliveries and ensure customer orders are dispatched in full and on time What passion for customer service and admin Be approachable and confident interacting with customers An ability style Basic: R 4000 plus commission The post Customer Service/Retail appeared first on freerecruit.co.za
for a Customer Service Administration Officer to join our client’s Corporate and Financial Services team of the Customer Service Officer role is to to provide the highest possible standard of customer service service ensuring, the needs of companies customers are met in a friendly, accurate and courteous manner. Skills interpersonal communication skills; Administration and Customer Service experience; Highly motivated and able to work Provide administration, cash handling and customer service duties; Recording and registering of all documents