Assistant Manager Customer Service Jobs in Western Cape
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Customer Services Representative
Kelly Sinclair Recruitment Partners
South Africa
global packaging company is looking for a Customer Service Representative with experience in packaging to deliver on company sales budget in line with customer requirements & forecasts. This is an EE position Key Performance Areas: Management of daily relationship with set customers to ensure company is offering level of service in line with agreed SLA objectives. Create network of contacts within set customer-base Review company sales against budget set for customers to ensure the company is meeting the budget Perform
share this job on whatsappCustomer Marketing Manager Johannesburg
Haleon GroupSouth Africa
role The Oral Health Care Customer Marketing Manager will deliver customer strategies and sales tools delivers must stock lists by Brand by Channel/Customer. Includes active mix principles and recommendations strategy and guidelines by Brand, tailored by Channel/Customer where appropriate. Includes depth of price discount pricing and promotional objectives. Delivers Customer selling stories to sales supporting the execution innovation. Includes the triple win position (win for customer, win for shopper and Haleon) and financials to
Assistant Manager
ExlCape Town Region
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert
Assistant Manager
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to
Assistant Manager
ExlCape Town Region
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a manner and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with
Assistant Manager
ExlCape Town Region
unfamiliar industry Prioritizing customer needs Strong customer service focus Ability to do research and logically Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Customs Manager Freight Forwarding 55000
Ad-hoc ClientSouth Africa
55000 Africa. With our extensive network and expertise in customs clearance, we provide seamless logistics solutions processes. As the Customs Manager, you will be responsible for overseeing all customs clearance activities African customs regulations, optimizing clearance processes, and providing exceptional service to our will have in-depth knowledge of South African customs procedures, strong leadership skills, and a passion in a dynamic environment. Develop and implement customs clearance strategies to ensure efficient and compliant
Customer Success Manager Cape Town
ParvanaCape Town Region
provider of permanent and temporary recruitment services to the South African, European and UK marketplace Collaborate closely with teams to evolve our services, always aiming for better client experiences. experience in MSP roles like Customer Success Manager or Technical Account Manager. Strong technical proficiency IT support, cybersecurity, and Microsoft cloud services. Excellent communication skills for effective needs into retention strategies. Efficient time management and ability to work independently or in teams
Assistant Manager - Assets Management
ExlCape Town Region
Functions: •Manage complete IT Asset management portfolio that includes Hardware Asset Management and Software Software Asset Management. •Scope also includes IT asset processes & policies, understanding of all Requirements: Minimum 6 - 10 years in managing IT Asset Management of large client relationship (800Seats) Functions: •Manage complete IT Asset management portfolio that includes Hardware Asset Management and Software Software Asset Management. •Scope also includes IT asset processes & policies, understanding of all
Financial Services Manager – 9435
Exceed HrBrackenfell
Duties: To manage all financial activities including the management of accounts payable, accounts receivable receivable and financial reporting of Group Companies To manage and mitigate financial risks and oversee financial and assisting them in the execution of their duties where necessary People and Team Management Responsible business’s standards Reporting and Information Management Manage Financial Reporting Financial Compliance Continuous experience will be advantageous. The post Financial Services Manager – 9435 appeared first on freerecruit.co.za
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