Office admins Safety representatives Receptionists Ticket sellers General workers REQUIREMENTS Valid driver’s receptionist position, Grade 10-12 or equivalent for ticket seller and general worker position and 2years as
for resolving IT issues, providing support via a ticket-based system. Your day-to-day tasks will involve management
thoroughly document requests for assistance in our ticket management system, and track incidents through and other problems (via information gathering, ticket trends, etc.) and communicate the information to
basic CW1 tickets opened by the company team and offering the best solutions for each ticket by researching
basic CW1 tickets opened by the company team and offering the best solutions for each ticket by researching
product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with clients
(timelines / prioritization – model setting up tickets in Jira). Translate client needs. Confluence and
role Knowledge or experience in dealing with a ticketing system Understanding of treasury management systems
"trade readiness" Requirements: Matric regulatory exams (RE) FAIS compliancy A relevant business/legal
2nd Line Support for business systems Maintain tickets within the incident lifecycle (timeously, effectively