required Salary is negotiable. The post Remote Technical support appeared first on freerecruit.co.za .
supporting our valued external customer base. Remote IT Telephone Support for customers Remote assistance covering with SLA time Remote IT Maintenance and Scheduled Server maintenance Onsite IT Support and Project installation (optional) Other Requirements: Previous IT remote telephone support experience Fluency in English is mandatory
procedures, training, and compliance requirements. Remote support experience. Desirable Certifications / skills:
resolve the problem telephonically or via a remote support application. Should the problem not be resolved
self-manage, especially when operating alone with remote support. Have excellent communications skills. Have
and remote work environment. – Opportunities for professional growth and development. – Supportive and
track record in delivering exceptional remote and audio support to diverse clients Strong problem-solving
We are looking for an experienced engineer who will engage with customer administrators to implement, maintain, and support the products in the customer environment. This is a customer-facing role with daily engagements either in person or remote
Implementation Projects
Act as technica