Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team client needs. Previous experience in customer support or customer success roles. Familiarity with CRM promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal teams must verify with Kontak Recruitment. The post Customer Success Specialist (JB4436) appeared first on
repeat business through creating customer confidence, capturing customer data, and building brand loyalty and fulfill customer orders, inform customers of promotions. Provide a high level of customer experience experience by answering customer questions and making recommendations based on customer needs and demonstrating including opening and closing registers. Check customer IDs to ensure they meet the minimum age requirements laws, including protocols for safety, sanitation, customer service, and security including cash handling
and offer customer support. The goal, overall, is to build both the engagement rate and customer loyalty
achieve ambitious revenue growth objectives. Oversee customer relationships, ensuring exceptional service and business opportunities. Manage customer allocations and ensure efficient customer segmentation. Collaborate Collaborate with the Technical department to resolve customer and technical issues. Ensure adherence to company
delivering high-quality solutions that meet our customers' needs. DUTIES AND RESPONSIBILITIES Development to use Scrum practices and values to delight customers. Guide the team on how to get the most of our
strategies to maximize ROI and margins. Managing customer loyalty programs to ensure timely payments and
strategies to maximize ROI and margins. Managing customer loyalty programs to ensure timely payments and