sector is looking for a Change & Services Introduction Management
6 months contract opportuni infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
REGIONAL SPECIALIST CHANGE AND SERVICES INTRODUCTION MANAGER.
Information Management
on IT services and infrastructure.
Who are we? Intellinexus is a business-led data and business intelligence consultancy that empowers organisations with data-driven decision-making capabilities. We combine innovation and expertise with access to the best talent to help organisations become smarter, more agile, and more resilient to
coordination of relevant interfaces to other service management processes. Planning and coordinating activities and Manage Service Configuration processes. Consulting on the IT Configuration Management process and standards Interfacing with other experts on IT Service Management topics Interfacing with other experts on services supported Proven experience in IT Service Management ( ITSM ) dealing with challenging projects administering and supporting large enterprise IT Service Management (ITSM) platform and solutions like ServiceNow
issues These project management services must interact with and manage the following areas: • Governance Configuration Management • Service Level Management • Service Catalogue Management • Communications • Portfolio
infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
Manage the flow of the work shop Report to the service manager on jobs Lease with service advisors on jobs
Interfacing with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve Maintenance/Communication/Optimization/Improvement in IT Service Management (ITIL) with focus on TLM Review and reporting
orientation, and employee well-being. Service provider management To develop and manage service provider
properties Conclude/renew lease and service agreements Project management of relocation activities and capex corporate catering - mailing services - access control/ cards management - housekeeping - parking lots Tender/ organize services by external suppliers, vendors Leased/owned facilities management Organize search