/>
Management: Incidents Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azur Cloud, Linux and
Processes: ITIL (Incident, Change, Release, Problem Management), CMMI Technologies: REST, SOAP, SQL, UML
Skills
Perform troubleshooting and incident and problem management and meet service level objectives Perform
with 3rd party courier provider companies on problems. Manage the Warehouse Admin Clerk. Manage the Export
/>
Operations experience (ticket handling, problem, incident management) Jira and Confluence experience Build Operations experience (ticket handling, problem, incident management) • Jira and Confluence experience •
Operations experience (ticket handling, problem, incident management) Jira and Confluence experience Build Operations experience (ticket handling, problem, incident management) • Jira and Confluence experience •
in troubleshooting technical problems. • Proven experience in managing IT Infrastructure and Services