support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
ware/ Application Support (Sales/Service)
Call logging Â
General Administration   Â
housing six schools, 12 departments, seven research centres, one institute, one research laboratory and three efficient management of the College's research centres, finances, subsidies, and other resources. Promote
housing six schools, 12 departments, seven research centres, one institute, one research laboratory and three efficient management of the College's research centres, finances, subsidies, and other resources. Promote
implemented:
and networking. You will meet set SLAs based on call categories and classifications. You will be responsible
background. Availability to conduct 20-30 minute calls throughout the day, based on client needs. Previous Responsibilities: Conduct personalized one-on-one video calls with clients to offer support and guidance. Assist