My client is seeking a Quality Assurance Agent with 5+ year’s quality management experience in a in Quality Assurance
performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and looking for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality of our customer interaction. Education: Diploma Minimum of 2-3 years of experience in a quality assurance/quality control role within a call centre environment
Paracon Quality from the start - get involved in the user story definition process and write test scenarios consideration. Work close with developers to ensure that quality is considered and they are creating the right kind
DBN002889-JD-1 Quality Assurer - Call Centre Our client is looking for a Quality Assurer to work at a call
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Responsible for maintaining and implementing the quality management system (QMS) in accordance with ISO valign="top" width="695">
Quality control management
large life assurance. This will include the performance of branch managers and their advisors in the various Affluent and Retail Mass in a well established Life Assurance business who over the years had outstanding business in turning around the sales division of a Life Assurance business and achieving consistent good financial all levels of the organisation from Group CEO to advisors in the field A good communicator . IT literate literate and up to date with sales and life assurance productivity and information management A high energy
procedures to ensure quality and safety standards are met
performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and looking for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality of our customer interaction. Education: Diploma Minimum of 2-3 years of experience in a quality assurance/quality control role within a call centre environment
The role of a financial advisor is one that demands utmost professionalism, integrity and a customer-centric customer-centric approach. An accredited financial advisor commands the respect and trust of those customers
The role of a financial advisor is one that demands utmost professionalism, integrity and a customer-centric customer-centric approach. An accredited financial advisor commands the respect and trust of those customers