standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
campaigns. Manage and innovate across multiple media platforms, adjusting strategies based on real-time audience through innovative digital and social media strategies. Strategic Partnerships: Build and maintain that resonate with our donor profiles and drive media coverage. Performance Monitoring: Track and evaluate Expertise in integrated marketing, utilising various media channels to enhance our brand, our messaging and
campaigns. Manage and innovate across multiple media platforms, adjusting strategies based on real-time audience through innovative digital and social media strategies. Strategic Partnerships: Build and maintain that resonate with our donor profiles and drive media coverage. Performance Monitoring: Track and evaluate Expertise in integrated marketing, utilising various media channels to enhance our brand, our messaging and
and competitor activities. Develop PPC and Social Media strategies with budget and implementation plans plans. Create engaging content and manage social media communities. Contribute to crafting marketing and communication Extensive digital marketing experience (Social Media, Google Ads, running digital campaigns, lead capturing
and campaigns for the year Donor base analysis Media interviews / relations and related Reporting Meet
and campaigns for the year Donor base analysis Media interviews / relations and related Reporting Meet
experience Grade 12 Computer confident Strong customer service skills backed by references
experience Grade 12 Computer confident Strong customer service skills backed by references
supporting sales operations within their dynamic Shared Service Centre. Collaborate with a high-performing team you're enthusiastic about delivering exceptional service, fostering improvements, and engaging with stakeholders excellence across all aspects. Coordinate with Customer Services to manage returns, replacement devices, and resolve resolve queries promptly. Input orders within agreed Service Level Agreements (SLAs) with precision and timeliness
Financial Planners to ensure clients receive top-notch service and advice. You'll enjoy a blend of administrative earned them a reputation for delivering exceptional service and results. With a focus on continuous learning ensure their clients get only the best possible service and results. What you'll need To be considered industry experts and thought leaders in the financial services sector. Our client offers comprehensive training