Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of impression? Look no further Our team of dedicated call center agents is here to exceed your expectations Whether it's day or night, weekends, or holidays, our call center operates round the clock to provide uninterrupted service-related issues. Answering Calls: Handle inbound and/or outbound calls efficiently, adhering to established multiple tasks simultaneously, such as handling calls, responding to emails, and assisting with live chat
Call Centre Manager post available in Cape Town for a 50 Seater in the Collections industry
3 years Call Centre Management / Supervisory exp essential
OUR COMPANY IS LOOKING FOR A CALL CENTRE TEAM LEADER, THAT HAS USA DEBT COLLECTING EXPERIENCE. 3 YEARS
Contact and distribute leads from the website, campaigns, and social medica channels Outbound sales to promote products as well as communicate with leads via email Ensure that leads are relevant by researching and gathering additional information Upload lead status on the system, maintain accurate r
OUR COMPANY IS LOOKING FOR A CALL CENTRE TEAM LEADER, THAT HAS USA DEBT COLLECTING EXPERIENCE. 3 YEARS
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
Reception duties
Answering calls
Welcoming guests
Ordering stationery
Month End admin
outgoing personality
join their dynamic team. VERY IMPORTANT - Cold calling and sourcing leads for clients interested in leasing/purchasing charismatic and outgoing personality Experience in cold calling and outbound sales representative Experience in the number of calls on existing customers as well as new customers. (Based on cold calling and customer maintenance and data entry, correspondence). Proactively call on accounts on targeted lists through utilization