Cape Town City Centre
necessary
Attending to office repairs, logging tickets and dealing with service providerAssisting
share this job on whatsapp
Cape Town City Centre
thoroughly document requests for assistance in our ticket management system, and track incidents through
and other problems (via information gathering, ticket trends, etc.) and communicate the information to
share this job on whatsapp
Cape Town City Centre
products and services.
Ensure that all tickets applicable to lease administration are managed
if necessary.Instructing finance (via ticketing system) to invoice the client once fully signed
share this job on whatsapp
Recru-itCape Town City Centre
are priority. Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop
are priority. Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop
share this job on whatsapp
Cape Town City Centre
shooting steps in our internal knowledge base or ticketing system
Communicate effectively with customers
share this job on whatsapp
Cape Town City Centre
troubleshooting steps in the internal knowledge base or ticketing system
Mentor and coach junior support
share this job on whatsapp
Cape Town City Centre
maket related Monthly
Collaborate with other IT Staff to manage the support ticket workload and resolve issues.Keep abreast
share this job on whatsapp
Cape Town City Centre
market related Monthly
priority.
Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop
share this job on whatsapp
Hire ResolveCape Town City Centre
implementations and changes. Proficiency with Jira ticketing systems. Proven project management experience
share this job on whatsapp
Cape Town City Centre
you will: