regions. Routing of these tickets, following up and escalation and closing of tickets after customer agreement
for resolving IT issues, providing support via a ticket-based system. Your day-to-day tasks will involve management Logging customer queries and updating tickets with SLA time Remote IT Maintenance and Scheduled
and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end
and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end
channel would be your priority. • Creating support tickets and tasks on SAP facilitating the management of
clients as well as all electronic queries (Freshdesk Ticket, Website queries, Social Medical). Duties and Responsibilities: Provide support to the back office (Freshdesk tickets) consultants when needed. ▪ Being a team player
clients as well as all electronic queries (Freshdesk Ticket, Website queries, Social Medical). Duties and Responsibilities: Provide support to the back office (Freshdesk tickets) consultants when needed. ▪ Being a team player
Managing and responding to all incoming sales tickets from prospective and existing partners. Supporting Maintaining accurate information relating to sales tickets, inbound & outbound calls in the CRM system
Managing and responding to all incoming sales tickets from prospective and existing partners. Supporting Maintaining accurate information relating to sales tickets, inbound & outbound calls in the CRM system
- A tertiary electrical qualification is your ticket to this exciting opportunity. - 3-4 years of sales