Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 month
Requirements:
Call Centre Manager post available in Cape Town for a 50 Seater in the Collections industry
Centre Management / Supervisory exp essential
Exp in recruitment / coaching / Training / Employee
our clients turn data into insights, streamline operations, improve customer experience, and transform their our clients turn data into insights, streamline operations, improve customer experience, and transform their
CA(SA) to champion the business's robust operating procedures. Required below:
client based in Cape Town, CBD, is seeking a Operations Supervisor to join their team. Business Unit/Division feedback for possible solutions Maintain a client-centred approach. Maintain an excellent work quality. Qualifications
exciting opportunity to join Our Client as an IT Operation Manager, reporting to the Head of Systems and The role involves supporting all technology operations, driving service improvements in technology systems and service requests. · Establish and maintain operational processes and procedures for incident management writing skills. · Track record in strategic and operational hands-on management.
Wireframes,
Xmind,
Draw.io Duties Onboarding/Training Create new contractor folder and subfolders Copy
/>Add profile picture to TG website (15 minute training required)
Add contractor details to various
Contact and distribute leads from the website, campaigns, and social medica channels Outbound sales to promote products as well as communicate with leads via email Ensure that leads are relevant by researching and gathering additional information Upload lead status on the system, maintain accurate r
Leads significant process improvement projects. Train / mentor personnel from other functions on quality Responsible for working closely with clients and operations team to carry out process improvement activities / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed our clients turn data into insights, streamline operations, improve customer experience, and transform their Leads significant process improvement projects. Train / mentor personnel from other functions on quality