standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
Management & Compliance programme.
to the finance and accounting teams within the Group. This includes overseeing day-to-day operations
to the finance and accounting teams within the Group. This includes overseeing day-to-day operations
experience Grade 12 Computer confident Strong customer service skills backed by references
experience Grade 12 Computer confident Strong customer service skills backed by references
supporting sales operations within their dynamic Shared Service Centre. Collaborate with a high-performing team you're enthusiastic about delivering exceptional service, fostering improvements, and engaging with stakeholders excellence across all aspects. Coordinate with Customer Services to manage returns, replacement devices, and resolve resolve queries promptly. Input orders within agreed Service Level Agreements (SLAs) with precision and timeliness
Financial Planners to ensure clients receive top-notch service and advice. You'll enjoy a blend of administrative earned them a reputation for delivering exceptional service and results. With a focus on continuous learning ensure their clients get only the best possible service and results. What you'll need To be considered industry experts and thought leaders in the financial services sector. Our client offers comprehensive training
Financial Planners to ensure clients receive top-notch service and advice. You'll enjoy a blend of administrative earned them a reputation for delivering exceptional service and results. With a focus on continuous learning ensure their clients get only the best possible service and results. What you'll need To be considered industry experts and thought leaders in the financial services sector. Our client offers comprehensive training
escalate issues to supervisors. Provide product and service information to customers Matric Must have Call