servicing existing customers, developing new business and all the relevant admin in between. Corporate
acquire new customers on a consisted basis for the growth for the Company.
To acquire new customers on a consisted basis for the growth for the Company. Customer service & retention responding to emails, liaising with customers - giving feedback etc. This customer specialist will take ownership of meeting and requirements for the assigned customers, grow market share and further develop profitable group of assigned key customers. Increase the number of products at existing customers Be required to develop go to market strategies. Assist with addressing customer issues and solving complaints. Sales reports to
To acquire new customers on a consisted basis for the growth for the Company. Customer service & retention responding to emails, liaising with customers - giving feedback etc. This customer specialist will take ownership of meeting and requirements for the assigned customers, grow market share and further develop profitable group of assigned key customers. Increase the number of products at existing customers Be required to develop go to market strategies. Assist with addressing customer issues and solving complaints. Sales reports to
, Sales, Call Centre, Logistics, Warehouse and Admin) by managing productivity targets and ensuring adherence operating procedures. Build strong Customer relationships, customer centric front line and ensure consistent consistent delivery of excellent Customer service across all departments. Reports To : MANAGING DIRECTOR counts Ensure customer satisfaction by delivering in full and on time Achieve agreed Customer Service turnaround deliveries to Customers by the couriers are within agreed service standards Monitor Customer service standards
Technical Account Manager works closely with customers to understand and improve their client journey company and actively using products/services. Build customer loyalty to reduce churn and increase upsell opportunities experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build rapport
AdWords, website admin and use of analytical tools.
Have an understanding of website admin and be able products.
Public relations and customer service.
Manage customer database and newsletters, website
maintaining exceptional attention to detail. Excellent communication skills, both written and verbal the role will become permanent. Reporting to the Customer Services Team Leader, the successful applicant Competencies: Degree (supply chain or related) Strong Excel and Microsoft office SAP experience advantageous or retail advantageous 3 – 5 years manufacturing admin experience/exposure essential Key Characteristics: deadlines and under pressure Passionate about customers and the company
maintaining exceptional attention to detail. Excellent communication skills, both written and verbal the role will become permanent. Reporting to the Customer Services Team Leader, the successful applicant Competencies: Degree (supply chain or related) Strong Excel and Microsoft office SAP experience advantageous or retail advantageous 3 – 5 years manufacturing admin experience/exposure essential Key Characteristics: deadlines and under pressure Passionate about customers and the company
product range availability at all key account customers / in stores at all times Ensure effective forward forward share in store Communicate pricing with customers Ensure that Sales Reps are always visible and adhere to the account strategy Handle and resolve customer complaints Matric Qualification: Sales & Marketing industry Excellent communication skills Excellent report writing skills Able to analyse sales data and prepare prepare reports accordingly Excellent customer service experience Strong business acumen Strong work ethic