Quality Assurance Call Center Jobs in Gauteng - Page 2

Junior Quality Assurance/quality Control Agent Market Related

 Smartops Ltd

South Africa

sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and looking for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer

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Quality Assurance Manager R50 000-r70 000

 Haggie Steel Wire Rope Ltd

South Africa

 R50 000-R70 000

setting up and monitoring systems to control the quality of products or services.The aim is to achieve a Communicate with customer agents and suppliers regarding quality system issues.Interprets the requirements of QA co-ordinates Management Quality Improvement metings and prepares data on the status of the Quality Improvement. Liaises with Quality Assurance Accreditation Authorities on matters regarding assessment audits,certification by setting and monitoring performance standards. Assure a safe and hazard-free workplace in accordance

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Quality Assurance Manager Johannesburg, Cleveland.lower Germiston Road

 Haggie Steel Wire Rope Ltd

South Africa

 R50 000-R70 000

setting up and monitoring systems to control the quality of products or services.The aim is to achieve a Communicate with customer agents and suppliers regarding quality system issues.Interprets the requirements of QA co-ordinates Management Quality Improvement metings and prepares data on the status of the Quality Improvement. Liaises with Quality Assurance Accreditation Authorities on matters regarding assessment audits,certification by setting and monitoring performance standards. Assure a safe and hazard-free workplace in accordance

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Quality Assurance Analyst (aml, Dd And Edd)

Johannesburg

• ATTEND client meetings when required
• authorise account openings in line wirh procedures with particular focus on KYC/AML/DD Elements
• Liase with RMs/AMs
• Support account opening manager to ensure the team recieves ongoing training
• wotk closely with compliance te

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Quality Assurance Analyst/enhanced Due Diligence Analyst

Johannesburg

• ATTEND client meetings when required
• authorise account openings in line wirh procedures with particular focus on KYC/AML/DD Elements
• Liase with RMs/AMs
• Support account opening manager to ensure the team recieves ongoing training
• work closely with compliance te

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Contact Center Representative Gauteng

 Staff Domain Pty Ltd

Gauteng

with: Passengers ○ Passengers who use the contact center are generally those who are not comfortable using Day to day: Handle inbound phone calls from passengers and return calls through a cloud-based phone system Processes Use the Contact Centre Scripts to complete calls while being able to add your own flair Continuously for: A minimum of 5 years experience in a contact center role Excellent written and verbal communication

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Call Centre

Johannesburg

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• Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy.
• Data Entry: Accurately log call details and customer information.
• Team service.
• Previous Experience: Call centre experience is essential.

Quality Controller

West Rand

Gauteng is looking for an experienced Quality Controller to join their Service Department Department.

During production, quality control personnel perform regular inspections and assistance to customers.