Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented mandatory) Fraud detection experience (Advantageous) Call center experience ( Advantageous) Attractive salary
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
currently has openings in their call center to fill the roles of Inbound Call Center Agents. No previous experience experience, we encourage you to apply. Duties: Receive calls from customers and answer questions, receive complaints plus training, commission, and incentives. The post Call Center Agent – Inbound appeared first on freerecruit
currently has openings in their call center to fill the roles of Outbound Call Center Agents. No previous plus training, commission, and incentives. The post Call Center Agent – Outbound appeared first on freerecruit
Commission-Based Call Center Agent, you will be responsible for: Making outbound calls to potential customers Requirements: Previous experience in a sales or call center environment preferred but not required. Excellent connection to be considered for this position. The post Call Center Agent appeared first on freerecruit.co.za
is currently looking for a Sales Manager (Data Centre) based in Fourways. The Sales Manager will be responsible responsible for achieving the Open Access Data Centre sales target by generating new sales and growing collocation company. Sales manager experience in a Data Centre Telecommunication industry. Microsoft packages
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements