Technical Support Manager (POS24084)
Randburg
R 15 000 to R 18 000 per motors and Electric Fence and able to technically support the products
Technical Support Manager (POS2324055)
Roodepoort / West Rand
R 15 000 s & experience
Closing Date:
Responsibilities
Arrange and scheduling meetings for all technicians and updating them on any changes or appointments technical questions or queries to the correct technician. Responsible for timely and effective response Provide assistance with any support and administration duties required by Technicians and customers. Providing Providing technical support to clients via email and telephone. Daily report on returns location validated Identify and communicate urgent attention to technicians or Management. Managing and handling all customer
Duties
Review Calling
- Conduct customer feedback calls for 6 to 8 hrs per day, for up to 5 days a week (you can choose your days, they don't have to be weekdays and your time can extend beyond the 5 days a week.)We prefer that customers are not call
this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be customer incidents and requests. The team provides support to our global customer base covering multiple time your knowledge, investigative and problem solving support skills To keep customers regularly updated through issues To maintain an up-to-date knowledge of supported applications and development • Bachelor's Degree interest in Ecommerce, software applications and back-end systems • Ability to learn new skills quickly and
Reference: JHB000957-DS-6 Role: Snr Network Support Engineer (Level 3) Location: Illovo, Johannesburg ISP is looking for an experienced Snr Network Support Engineer to join their dynamic team. It is a busy resolution to completion. Technical Support: Provide expert-level technical support and troubleshooting assistance client sites and participation in after-hours support and on-call rotations as needed Qualifications:
ICT Support Engineer will report to the ICT Support Manager.
KEY
hardware and software
QUALIFICATIONS AND EXPERIENCE
Grade 12/Matric or equivalent qualification.
Minimum 3-5 Years industry experience in technical administration.
Experience with ERP (SAP, Business Central or Navision).
Computer Literate (Word, PowerPoint and Excel).