Minimum Requirements:
OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric
beneficial.Skills
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To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience. Job Objectives: To efficiently execute all operational activities at the point of sale in a timely and efficient manne
services Providing workstations related support for Absa retail as well as the corporate environment. Locating Helpdesk Support Providing remote support to all Absa users utilising the given remote tools, by resolving on the Absa account for whatever reasons and re-assigning these incidents to the relevant Absa support within the set service level agreement. Ensuring that Absa staff members are informed/updated regarding the critical and complex system incidents within the Absa Group and analysing, recommending and implementing