OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
Pharmaceutical Industry requires a Regulatory Affairs Manager in Aeroton. Lead the Regulatory team to stakeholders Formulate or implement regulatory affairs systems, policies and procedures to ensure that Council Minimum of 5 years' experience in Regulatory Affairs, preferably in human medicines Demonstrated experience
the Pharmacutical Industry requires a Regulatory Affairs Pharmacist in Aeroton. Support the Regulatory team Pharmacy Council 2-5 years' experience in Regulatory Affairs, preferably in orthodox, human medicines Demonstratable
Drive stock availability and ensure Clothing and Home stock inventory processes are implemented in allocated inventory management Innate awareness of clothing and home retail trends Computer literacy Skills and Competencies:
Drive stock availability and ensure Clothing and Home stock inventory processes are implemented in allocated inventory management Innate awareness of clothing and home retail trends Computer literacy Skills and Competencies:
Pharmaceutical Industry requires a Regulatory Affairs Manager in Aeroton. Lead the Regulatory team to stakeholders Formulate or implement regulatory affairs systems, policies and procedures to ensure that Council Minimum of 5 years' experience in Regulatory Affairs, preferably in human medicines Demonstrated experience
the Pharmacutical Industry requires a Regulatory Affairs Pharmacist in Aeroton. Support the Regulatory team Pharmacy Council 2-5 years' experience in Regulatory Affairs, preferably in orthodox, human medicines Demonstratable
and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US Hours will be responsible for managing large-scale call centre activities, particularly during peak seasons operations, ensuring the effective management of a call centre with a large number of employees (500 ). Develop management roles, specifically in managing large call centres Demonstrated success in navigating peak seasons