Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is assistance & call center, established in 2005. We Specialize in Top Quality call center services – solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer Completion of Grade 12. A minimum of 2 years’ experience in a call center environment. Language Proficiency:
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented Service experience (desired but not mandatory) Fraud detection experience (Advantageous) Call center experience experience ( Advantageous) Attractive salary Stable job offers Work in a multicultural and diverse environment
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented Service experience (desired but not mandatory) Fraud detection experience (Advantageous) Call center experience experience ( Advantageous) Attractive salary Stable job offers Work in a multicultural and diverse environment
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implementation, maintenance, and optimization of data centre infrastructure, ensuring high availability, reliability critical systems and services housed within the data centre environment.
The role involves collaborating practices to support the organization's data centre operations.
DUTIES AND RESPONSIB data centre infrastructure, equipment, and systems.
Design, plan, and implement data centre infrastructure scalability, redundancy, and fault tolerance in the data centre architecture to support business growth and continuity
driving the company values. Qualifications and Experience: Essential: Grade 12 Desirable: Relevant Beauty/skincare Beauty/skincare qualification Desirable: Experience within beauty / skincare / retail / FMCG environment
craft compelling ad headlines, descriptions, and calls to action that resonate with the target audience track key performance indicators. Optimise user experience on landing pages and websites to increase conversion and ROI. 5 years of experience in PPC and GMB Platform management. Proven experience in setting up, managing pressure. Market related CTC based on skill & experience Medical Aid and Pension Fund On-Site Gym
but are not limited to: Must have 8 years of experience as an all-round BA (data, process, systems and financial services experience as a Business Analyst specifically in Banking. Must have experience as a Business mechanism Must know how to calculate FX products Experience in various project methods and principles (Agile Certificate or Diploma, aligned to relevant experience - Relevant Bachelors' Degree / Diploma / recognised tertiary institution. Skills: Formal or practical experience in the BABOK Multiple process notations Business
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of ratios in order to provide an improved customer experience and retain the customer. Negotiate and make relevant contact Centre experience in a sales or retention environment is essential. Minimum 1-year experience in handling
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of ratios in order to provide an improved customer experience and retain the customer. Negotiate and make relevant contact Centre experience in a sales or retention environment is essential. Minimum 1-year experience in handling