Consistently surpass sales targets. Proficient in cold calling and adept at handling objections with confidence Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South African ID
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery Diploma or Equivalent Experience
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings, process. Review data quality and data completeness of calls and activities performed by the team. Maintain and
customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing have strong focus and attention to detail. ISP experience is essential. While we would really like to respond
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership Applicants must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While
service, and problem-solving skills. Minimum Experience • 2 – 3 years Minimum Qualification Required
service, and problem-solving skills. Minimum Experience • 2 – 3 years Minimum Qualification Required
Bachelor's degree
Qualifications/Experience:
and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION
strong>EDUCATION, QUALIFICATIONS, EXPERIENCE NECESSARY:
Ensure that the customers are called and the resolution is confirmed before queries
little supervision