To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
of the Command Centre Operator is to ensure an efficient operation of the Command Centre. Reporting: The The Command Centre Operator will report to the Command Centre Manager. KEY RESPONSIBILITIES: •Enforce Company's ‘Code of Conduct' •Ensure that the Command Centre is fully operational and efficient •Handle and the Command Centre Job Description •Ensure that the primary function of the Command Centre is always upheld CCTV monitoring, to answering telephone calls in the Command Centre and issuing access reference numbers
of clients so you do not have to rely on cold calling Our company structure is different than other Insurance Sales manager, Insurance sales / insurance broker. Calling on government workers appeared first on freerecruit
of clients so you do not have to rely on cold calling Our company structure is different than other Insurance Sales manager, Insurance sales / insurance broker. Calling on government workers appeared first on freerecruit
potential customers through methods like cold calling or cold emailing to initiate sales conversations
Responsibilities will include calling prospective clients and accepting calls and leads from prospective
services on offer, and keeping a detailed log of calls, including those which were not answered.
call centre agent, or similar, will be advantageous
Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record ITC
needs. Responsibilities include making outbound calls to generate interest, presenting life insurance Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
needs. Responsibilities include making outbound calls to generate interest, presenting life insurance Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
preferably with a minimum of 1 year experience in a call centre environment. Design and implementation of QA years Quality Assurance experience withing a call centre environment. Familiar with data and root-cause