application as unsuccessful For any enquiries, please call 012 346 1950 R450 000 - R550 000 CTC pa
application as unsuccessful For any enquiries, please call 012 346 1950 R450 000 - R550 000 CTC pa
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
documentation. • Supports Engineers on customer calls when needed. • Design and implement network segmentation
robust sales pipeline through networking, cold calling, and attending industry events.
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CRs) and writing Functional
verbal. • Attend to all logged support incidents and calls. • Communicate timelines with customers while adhering response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and management. •
Interaction: - Engage with clients through meetings, calls, and emails. - Issue Handling: - Handle tickets through configuration, and resolve production support calls. - Change Management: - Raise Change Requests (CR's)
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the