certificate is the minimum requirement Experience Required: Previous experience would be beneficial, not a requirement requirement Syspro or ERP computer experience will be an advantage Computer literacy and proficiency in Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the
certificate is the minimum requirement Experience Required: Previous experience would be beneficial, not a requirement requirement Syspro or ERP computer experience will be an advantage Computer literacy and proficiency in Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements desktop support experience is an advantage. 2 year previous IT Service Desk experience Excellent data analytical and troubleshooting skills Previous experience with a Service Desk Application Must show a good requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined
Monitor and evaluate the performance through call monitoring, role-playing, and performance metrics p>
Prioritise and manage cases while working efficiently without compromising the validity of the will. Matric (Mandatory)
is advantageous.
Examination Passed (NON-NEGOTIABLE) 3-5 Years experience working without supervision in Commercial Lines (Motor/Non-Motor)
Reference: NWA003112-PCa-3 Calling all experienced Senior C# Developers looking to join a renowned International applications. Job Experience & Skills Required: A minimum of 5 years development experience BSc Degree or or tertiary Degree Experience in the following technologies & design patterns: C# .NET, MVC3, Angular2 TypeScript, JQuery, SQL, Web API AWS / Azure / GCP experience beneficial If you meet the minimum requirements send your CV to pcalvinnetworkrecruitment.co.za or call me on 011 622 9526. Annually
wner's/manager's within the service centre's we will reduce LTP (Long Term Pending) orders overall improvement on Service Levels and Customer experience in turn increase Customer Satisfaction.
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facilitation experience .
- 2 to 5 years SAMSUNG products , process and service experience .
-
/>- Deep understanding of the SSA SOPÂ
- Experience in Warranty billing processÂ
Services Commissions Administrator. 2-3 year's experience in dealing with commission / fee processes in in a related field advantageous . 2-3 year's experience in an Operations and Client Services (or similar similar pressurized) environment or, 2-3 year's experience in dealing with commission / fee processes and limited to: 1. Operational Support: Support the Centre with general office management tasks including including reception and facilities. Support the Centre with the ordering of stationery / office refreshments for