are met
using analytical tools and software (e.g., Power BI, ClickView, Excel, CRM systems, call centre software) levels of customer satisfaction. Schedule and manage staff to maintain 24/7 coverage. Implement and monitor efficiency and quality of service. Supervise the Support Staff, ensuring they perform their duties effectively
using analytical tools and software (e.g., Power BI, ClickView, Excel, CRM systems, call centre software) levels of customer satisfaction. Schedule and manage staff to maintain 24/7 coverage. Implement and monitor efficiency and quality of service. Supervise the Support Staff, ensuring they perform their duties effectively
Awareness of Tableau, Qlik, MS PowerBI, or other BI tools. Python programming experience. At least 3
Awareness of Tableau, Qlik, MS PowerBI, or other BI tools. Python programming experience. At least 3
>Monthly VAT201 & EMP201 submissions
with data visualization tools (e.g., Tableau, Power BI, Grafana)
ate cross-training opportunities to promote versatility and proficiency across different types of claims
members of the development team, system operators, BI analysts, and database administrators to ensure key is clearly disclose in reports.
members of the development team, system operators, BI analysts, and database administrators to ensure key types is clearly disclose in reports. Assist the BI team to produce report backs for Exco and other meetings