We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum minimum metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum minimum metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior
dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located in in Randburg (Johannesburg). The Call Center Agent will be responsible for providing excellent customer Organizational and multitasking abilities Experience in a call center or customer service role is a plus
perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take
and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
supervision
responsibilities:
- beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
- beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
languages
retention request. Effective utilization of the Call rating system. Retention of customers Demonstrate Excellent product and systems knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year