complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client You must have a minimum of 2 years in the call centre and administration industry • You must have experience
complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client You must have a minimum of 2 years in the call centre and administration industry • You must have experience
criminal and labour related matters in a call centre environment. Efficient administration of Criminal
criminal and labour related matters in a call centre environment. Efficient administration of Criminal
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of
supervisory obligations under the Financial Intelligence Centre Act (FICA), to ensure regulatory compliance of
delegation structure with Financial Intelligence Centre on the GoAML platform. Reporting on non-compliance
delegation structure with Financial Intelligence Centre on the GoAML platform. Reporting on non-compliance
application support; NetSurIT Cloud operation security centre). Computer builds (standard company build policies)