Africa
Who are we looking for: Client Service Director
What will you do :<
ey Responsibilities:
Client relationship management
Strategic planning
Team leadership
Project management
Financial management
Business development
What
minimum of 8-10 years of experience in client service, account management or a related role within a brand
agency
• Proven track record of managing high-profile clients and delivering successful brand strategies
full-time Entry Level Direct Sales & Customer Service Agent who is career minded and possesses unmatched Desired Qualification •Grade 12 / Matric The post Client Service Consultant appeared first on freerecruit.co
Our client is a leading medical scheme based in Pretoria, dedicated to providing comprehensive healthcare committed to innovation, quality service, and the well-being of their clients. In line with their growth and they are seeking a dedicated and experienced Client Service Consultant to join their team Functions: Make information for members, potential members, and service providers Handle stressful situations appropriately proper punctuation Exhibit excellent customer service skills, including questioning, probing, and listening
Responsibilities:
you dynamic and well-spoken? Join our client as a Client Service Consultant You'll engage with investors long-lasting relationships by delivering exceptional service experiences. Location: Cape Town Duration of contract: Responsibilities: Client Engagement: Respond to client needs with the right service and solutions. Build interactions. Educate clients on subscribing and servicing their accounts. Help clients achieve financial goals and grow their investments. Client Relationship Building: Own client requests end-to-end and route
potential members, employer organisations, brokers and service providers enquiring via written communication, Duties Knowledge - Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response
A Client Services Representative is responsible for answering client calls, listening to their concerns inbound and outbound phone conversations with clients as well as all electronic queries (Freshdesk Ticket inbound calls. ▪ Respond to client's emails and calls and identify the client's needs. ▪ Know and understand – first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of Team Leader. ▪ Building lasting relationship with clients based on trust and reliability. ▪ Report possible
recruiting for a qualified and experienced Client Services Consultant (Learning and Organisational Development) involves the responsibility for the management of the secondary services contract for Western Cape Government across client relationship management and training and organisational development. The main areas of responsibilities contract management and SLA adherence Client retention and excellent customer experience. Client risk management management. Management of all secondary services which includes, account management, consulting, and facilitation
Our client is a leading medical scheme based in Pretoria, dedicated to providing comprehensive healthcare committed to innovation, quality service, and the well-being of their clients. In line with their growth and they are seeking a dedicated and experienced Client Service Consultant to join their team Functions: Make information for members, potential members, and service providers Handle stressful situations appropriately proper punctuation Exhibit excellent customer service skills, including questioning, probing, and listening
We are looking for a dynamic and well-spoken Client Service Consultant to join the team in Cape Town. The delivery of exceptional service experiences Job Responsibilities: Provide client services to investors via various relations Escalate all unresolved queries to management by logging the case on the system Answer 90% of all calls within 60 seconds (90/60) as per Service Level Agreements (SLA) Generate lead targets required month-to-month basis by offering products to the clients. Prevent losses that may occur in the business