Service Desk Engineers provide IT end-user support on various components of an IT environment, including are expected to be professional, helpful and to provide assistance with a sense of urgency, regardless to your Team Leader or MSOC Manager in a timely fashion. Track and manage your work record via regular training to customer personnel, empowering the users to help themselves. Create/ update Knowledge Base articles
APPLICATION REQUIRMENTS: Previously worked in Skincare industry 5 years administration and or receptionist experience Grade 12 Computer confident Strong customer service skills backed by references
APPLICATION REQUIRMENTS: Previously worked in Skincare industry 5 years administration and or receptionist experience Grade 12 Computer confident Strong customer service skills backed by references
Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation and ServiceNow Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is the indispensable analytics, digital technology and industry expertise to help our clients turn data into insights, streamline best in the business. Contact us to see how we can help you achieve your goals. JOB DESCRIPTION Key Responsibilities:
pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main schedules etc.) Requirements Proven experience as front desk representative, agent or relevant position Familiarity (e.g. fax, printer etc.) Knowledge of office management and basic bookkeeping Proficient in English (oral
Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will range of duties including answering phone calls, managing the switchboard, and maintaining the office budget them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments Proficiency in customer relationship management (CRM) and task management software. Exceptional analytical interpersonal skills. Excellent organizational and time management skills. Troubleshooting experience on Microsoft also vital that service desk analysts possess competency in call centre management tools. Monthly Salary:
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments Proficiency in customer relationship management (CRM) and task management software. Exceptional analytical interpersonal skills. Excellent organizational and time management skills. Troubleshooting experience on Microsoft also vital that service desk analysts possess competency in call centre management tools. Monthly Salary:
mandatory finance and donor funded financial management and reporting procedures, including the preparation submission of financial management reports and deal with audit requests. •Manage of current and investment other National Treasury Regulatory requirements; •Manage financial records, cashbooks, bank reconciliations reconciliations and monthly financial reports; •Manage design and updates of financial reporting systems and schedules; between all stakeholders regarding financial management of infrastructure/garden expansion and other
Purpose of the Position To manage IT internal audit reviews in line with the audit plan for the Group systems are robust enough to mitigate risk. To manage key activities for each assigned engagement including