Responsibilities:
out servicing and repairs to various compressors and vacuum pumps in the workshop and in the field
Reference: BOK004323-LW-1 Field Service Technician Qualification Matric Relevant Technical Qualification out servicing and repairs to various compressors and vacuum pumps in the workshop and in the field Ensure Ensure customer service excellence to both internal and external customers Interpreting and understanding outs as and when required Refrigeration dryer service work and troubleshooting R 30000 - R 40000 - Monthly
clients within the Transmission & Distribution field. Develop and implement strategies to increase sales Schedule services with customers and field service team; Prepare all necessary work for field service team before services are performed; communicate service expectations and job details to field services team Conduct client communication in a highly customer service-oriented manner and potentially expand the scope with work performed. Required Skills BS in related field; Minimum 5 year experience and/or a combination
Manager, the Field Service Technician performs tasks in the electrical and mechanical field including Maintenance
Maintenance, Servicing, Component change out, Repairs, Rebuilds and Troubleshooting on Earthmoving equipment
after-sales service to customers
Diagnoses, overhauls, repairs, tunes, maintains and service diesel powered
machinery in the field as well as in the workshop.
Prepare and submit detailed field reports
Maintain
thereof and implement
Perform checks and services on a regular basis and detects possible faults
equipment supplier requires an experienced Field Service Technician with earthmoving equipment industry training. Demonstrate working knowledge of company Service Software (i.e. Sculi and Crane Management software) the other employees to follow. Maintains company service literature, and maintains a high awareness of technical procedures or technical rules. Follows the company Field Service policy and the code of conduct. Restrict the assigned. Responsible for ensuring that all field service equipment is compliant with health and Safety
Demonstrate working knowledge of company Service Software (i.e. Sculi and Crane Management software)
other employees to follow.
Maintains company service literature, and maintains a high awareness of technical
or technical rules.
Follows the company Field Service policy and the code of conduct.
Restrict
assigned.
Responsible for ensuring that all field service equipment is compliant with health and Safety
infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive attitude
infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive attitude