Key Responsibilities:
- Provide IT operations support, focusing on production issues.
- Resolve IT incidents and manage escalations.
- Guide stakeholders through the incident management process.
- Monitor IT system error messages and process email requests.
REQUIRED LEARNING
Junior Internet Helpdesk Support - Edgemead - R14 500 (Depending on experience) Do you have a minimum
Corrugated Western Cape is seeking to recruit an IT Helpdesk Technician who will provide support and maintenance the resolution of all IT faults logged with the helpdesk. Assist Group IT & EA Manager in the implementation logged at the Helpdesk. Investigate, analyse, and provide solutions to faults logged on helpdesk. Service
TB1200
Day to day management and monitoring of helpdesk
SQL scripting
Project management
Reference: JHB000987-DS-1 Role: IT Helpdesk Technician Location: Fourways. Johannesburg Company: A leading over 30 years' experience are looking for a IT Helpdesk Technician to join their dynamic and friendly
Network setup,troubleshooting and maintenance. Helpdesk End user desktop support. Knowledge of backup
Day-to-day/ongoing management and monitoring of helpdesk Manage and actively maintain IT service provider
administration of Ad-hoc tasks and problems. Improving helpdesk turnaround time and escalation of any issues and and do follow ups with users. Assisting with the Helpdesk function – logging and maintaining all support
logged at the Helpdesk. Investigate, analyse and provide solutions to faults logged on helpdesk. Service and